These Terms and Conditions ("Terms") govern your use of services provided by Air Speed Heating and Cooling ("Air Speed," "we," "us," or "our") and your access to our website.
Last Updated: September 16, 2025
Acceptance of Terms
By using our services or accessing our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or website.
Services Provided
Air Speed Heating and Cooling provides:
- HVAC system installation, repair, and maintenance
- Air conditioning and heating services
- Indoor air quality solutions
- Emergency HVAC services
- Energy efficiency consultations
- Equipment sales and warranties
Service Agreements and Estimates
- All estimates are valid for 30 days unless otherwise specified
- Service agreements must be signed before work commences
- Changes to agreed work may result in additional charges
- Emergency services may be subject to premium rates
- Permits and inspections, when required, are the customer's responsibility unless otherwise agreed
Payment Terms
- Payment is due upon completion of services unless other arrangements are made
- We accept cash, check, and major credit cards
- Financing options may be available through third-party providers
- Late payments may be subject to finance charges
- Returned checks will incur additional fees
Warranties and Guarantees
Service Warranty
- Warranty terms vary by service type and scope of work
- Warranty coverage will be discussed and agreed upon before work begins
- Warranty does not cover damage due to misuse or normal wear
Equipment Warranty
- New equipment comes with manufacturer warranties
- We will assist with warranty claims during the warranty period
- Used or refurbished equipment warranties vary by item
Customer Responsibilities
- Provide safe and clear access to work areas
- Inform us of any known hazards or special conditions
- Ensure pets are secured during service visits
- Maintain systems according to manufacturer recommendations
- Schedule regular maintenance as recommended
Limitation of Liability
Our liability is limited to the cost of services provided. We are not responsible for:
- Consequential or indirect damages
- Damage to personal property not directly caused by our negligence
- System failures due to pre-existing conditions not disclosed
- Damage caused by acts of nature or circumstances beyond our control
Cancellation and Rescheduling
- Service appointments may be cancelled or rescheduled with 24-hour notice
- Emergency services cannot typically be rescheduled
- Cancellation fees may apply for same-day cancellations
- Installation projects require 48-hour notice for changes
Safety and Compliance
- All work will be performed in compliance with local codes
- We maintain appropriate licensing and insurance
- Safety is our priority for both customers and technicians
- We reserve the right to stop work if unsafe conditions exist
Dispute Resolution
Any disputes will be resolved through:
- Direct communication with our management team
- Mediation if necessary
- Binding arbitration in accordance with Texas law
Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised date. Continued use of our services constitutes acceptance of modified Terms.
Contact Information
For questions about these Terms or our services, please contact us:
Air Speed Heating and Cooling
Phone: (210) 320-5137
Phone: (210) 739-5257
San Antonio, TX
Licensed and Insured